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Regional Airport Manager, Middle East & Pakistan


Reference 9708 Closing date 21/7/2024 Brand British Airways Career area Head Office Business area Operations, Planning & Strategy Contract type Permanent Full Time Location Doha Intl Airport Download job description

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As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

Regional Airports Manager – Middle East & Pakistan

A dynamic and exciting role, you will kead a team of British Airways colleagues across your region to deliver exceptional safety, operational and customer performance. You will create and implement a strategic vision for you region that delivers the objectives of the department and the wider business.

You’ll play a critical role in the leadership team, ensuring safety, operational performance and cost measures are met and developing joint innovative ways to further optimise cost and performance

You will have a firm eye on the future, understanding how trends and developments will influence and evolve the travel experience. You will be an expert in airport operations, and grow with making things better for our customers and our colleagues.

What you’ll do:

  • Accountable for Airport Manager performance at stations within your span of control, ensuring that Airport Managers feel empowered to make speedy, customer focussed and commercially minded decisions.
  • Support Airport Managers to deliver safety performance, through the effective use of key tools within the safety management system.
  • Work with the WWA Supplier Management team to ensure our network of suppliers deliver to the expectations of the business, and following up on performance as necessary.
  • Accountable for resource management across cluster, ensuring the operation is resourced correctly to deliver for our customers, taking appropriate mitigating action where appropriate.
  • Manage external relationships with Government Agencies, PR Agency, British Embassies and High Commissions.
  • Manage change activity following corporate management of change principles, working closely with WWA central teams team as the point of escalation and support.
  • Develop the cluster’s business plan, identifying and delivering any initiatives throughout the life cycle of the BP. Responsible for ensuring the BP is updated on a regular basis.

What you’ll bring to British Airways:

  • Comprehensive understanding of global operations interfaces and how to deliver performance metrics across complex geographical boundaries, both above and below wing.
  • Extensive airport operations experience and commercially astute
  • Strong change leadership skills
  • Experience of leading sophisticated and diverse programmes of work
  • Able to forecast and predict future challenges to embed a non-reactive, delivery led culture.
  • Strong cross team working & collaboration skills, able to build and develop excellent cross-departmental relationships.
  • Excellent interpersonal, influencing skills in a range of different scenarios.

Your experience:

  • Airport operations expertise
  • Demonstrated safety and security awareness
  • Experience of working cross functionally across different cultures
  • People Leadership
  • Ability to live and work in Doha, Qatar

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.


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