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Our Ground Operations & Cargo teams work their magic behind the scenes – turning their hands to a million and one tasks to keep journeys running smoothly and safe. If you like variety in your work, and you care about getting your job done well (in any kind of weather), then you’ll thrive in this part of the operation. Ready to help us set the standard for others to follow?

Our cargo division, IAG, is one of the world’s leading air cargo providers. Its reach stretches to over 350 destinations, with 15,000 flights a week.

As IAG is a lean, agile organisation, working here is about embracing new technologies and working collaboratively as one team. The environment is fast-paced, and fresh challenges come along often. There are regularly problems to solve – to ensure cargo is taken care of and delivered on time.

If you join us as a Cargo Handling Agent, you’ll take on duties like building cargo freight units in our warehouses or driving time-critical cargo units to the aircraft within Heathrow airport. Or you could be part of the team receiving, inspecting and dispatching freight, completing documentation and maintaining records on our systems. Everyone has a role to play in delivering impeccable customer satisfaction.

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Adjustments and Special Requirements

We are committed to being a fair and inclusive employer. We take care to follow best practice and train all our assessors to a high standard. We know that sometimes people need adjustments or have special requirements during the recruitment and assessment process. If this applies to you, please let us know by indicating it on your application form when prompted, or by emailing (quoting 'Assessment Adjustment' within the email subject header) as soon as possible. We will help wherever we can.

As members of the UK government’s Disability Confident Scheme, we are positive about employing, retaining and developing disabled people. If you apply through the Disability Confident Scheme and meet the essential criteria for the role you’ve applied for, we’ll put you through to the next stage of the recruitment process (for example, an online test). If you wish to apply through the scheme, please email (quoting ‘Disability Confident’ and the role you're applying for within the subject header) as soon as possible.

Application Journey

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Pre-Employment Checks

As a company our number one priority is to maintain the safety and security of our people and our customers. Pre-employment checks on all new joiners are essential. We have specific regulatory requirements that apply to these checks, as we are an aviation business.

These checks may seem quite complex and time consuming. But don’t worry, we’re here to guide and support you through the entire process. For airside roles we need to do a full five year pre-employment check, this includes education, ALL jobs, gaps and holidays of more than 28 days, along with documentary evidence. It is important that you provide us with accurate, and in-depth information. Discrepancies cause delay and may affect your start date.

You will also need to apply for a Criminal Records Check (CRC) also known as a Disclosure Baring Service Certificate (DBSC) and an overseas CRC if you have lived abroad in the last five years. If you already have an overseas criminal record certificate that is over 10 weeks old, it is valid if you have not returned to the country of issue to reside.

Typically, the CRC or DBSC will take two weeks to be issued, the overseas CRC will vary from country to country. The Pre-employment checks for airside will typically take around 16 weeks, the time will vary depending on the number of jobs, periods of education and gaps we have to check, and validate.

We will work with you, and our 3rd Party suppliers to make sure the process is as seamless as possible. Your help is vital, and much appreciated.

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