For this 3-year Programme, you can come from any degree background as long as you’re brave in your thinking and determined to prove your abilities and future potential. There’s definitely no waiting around for responsibility here.
Throughout the programme, your line managers will support your development – and ensure you are given the chance to learn and practise the skills required for future leadership roles. You’ll also be able to gain an enhanced qualification. After the programme, your journey into management could progress in many different directions – wherever your ambition and our business needs take you.
Imagine managing a group of 75 Cabin Crew, or escorting the media on overseas trips as a PR Manager. Picture yourself delivering key parts of our business plan to impact on the bottom line. How about delivering major change projects to transform the customer experience at Heathrow? Or even influencing the investment in, and planning of, our fleet? There are so many ways you could help us progress as a business on this programme.
Over the course of three years you will enjoy hands-on learning and responsibility through a series of placements. During Year 1, you will develop a deep understanding of us and the airline industry, while beginning your leadership development. We’ll set challenges that embed your learning, and also highlight areas of improvement to address.
In Year 2, your responsibility, exposure and autonomy will grow. You’ll learn how to make the most of your specific, individual talents – the unique things you bring to the business. In Year 3, your development will focus on sharpening your strategic thinking, and ensuring you’re ready to transition into the business. There will be opportunities to reflect on your strengths, individual needs and prospective career pathways.
Development & progression
Through real responsibility, you’ll gain specialist knowledge and experience based on the needs of our business. Throughout the programme, your line managers will support and nurture your development – and ensure you are given the chance to learn and practise the skills required for future leadership roles. You’ll also be able to gain an enhanced leadership qualification. After the programme, your career could develop in many different directions – wherever your ambition and our business needs will take you.
You can come from any degree discipline. We are most interested in your drive to succeed, your talent for communication with your ability to think both creatively and strategically. You will have the fearlessness it takes to make change happen, and the composure to interact at senior level.
On this Programme, you could be based in many teams within the British Airways business. You can expect a placement in Heathrow Customer Services and/or our In-flight Customer Services (Cabin Crew) team.
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