Future Leaders

Programme highlights

Imagine leading a group of 75 Cabin Crew, or escorting the media on overseas trips as a PR Manager. Picture yourself delivering key parts of our business plan to impact on the bottom line. How about delivering major change projects to transform the customer experience at Heathrow? Or even influencing the investment in, and planning of, our aircraft fleet? There are so many ways you could help us progress as a business on this programme.

Over the course of three years you will enjoy hands-on learning and responsibility through a series of placements. During Year 1, you will develop a deep understanding of us, the airline industry and our front line operation through placements in Heathrow Airport as Customer Experience Representatives and in the skies as cabin crew. We’ll set challenges that embed your learning, and also highlight areas of improvement to grow across the scheme.

In Year 2, your responsibility, exposure and autonomy will grow. You’ll learn how to make the most of your specific, individual talents – the unique things you bring to the business. In Year 3, your development will focus on sharpening your strategic thinking, and ensuring you’re ready to transition into the business. There will be opportunities to reflect on your strengths, individual needs and prospective career pathways.

Development & progression

Through real responsibility, you’ll focus your learnings on digital capability including processes, systems and applications. Every day you’ll manage stakeholders, project manage and deliver high quality work to deadlines. Throughout the programme, you’ll have a support network of colleagues around you to nurture your development – but you’ll also independently plan and track your own professional development. You’ll focus on aligning your development to our leadership behaviour framework and your career aspirations. To enable your leadership growth, we are offering a variety of structured learning courses including gaining a professional qualification as part of this scheme.

About you

You can come from any degree discipline and be predicted or have achieved a 2:2. We are most interested in your drive to succeed, your talent for communication with your ability to think both creatively and strategically. You will have the fearlessness it takes to make change happen, and the composure to interact at senior level.