Our Cabin Crew at Gatwick have an enviable reputation for delivering the very best in British hospitality and service.
It takes passion, drive, resilience, and brilliant people skills. Embracing and driving change through their service delivery and innovation, they bring the flying experience to life, acting as our greatest brand ambassadors.
Our Gatwick Fleet fly a wide variety of routes, both long-haul and short-haul, from Jersey to the Maldives and beyond, across all cabins and on various aircraft.
We know better than anyone else that an exemplary in-flight experience will define how a customer will feel about our brand. This is why we look for service driven professionals, with a natural sense for building great customer relationships. People who can anticipate the unexpected, and deliver the very best in-flight experience, even on the most demanding days!
It’s intuitively knowing what the customer needs before they do, an extra blanket, another drink or simply some advice. It’s something special that makes you British Airways, red, white and blue.
In return, you’ll have the opportunity to develop new skills, take control of your career path and be recognised and rewarded for your outstanding contribution.
Safety is vital to our operation – and to the Cabin Crew role. You’ll need to be fully conversant with the general procedures and theory behind airline safety for the role. This is why you’ll be required to obtain a Cabin Crew Attestation (CCA) through a 6-day Cabin Crew Initial Course undertaken with a third-party supplier before you begin your job. This allows you to take on Cabin Crew duties on European Community-registered aircraft. Your CCA will be valid for 5 years; however, this will be revalidated annually as part of your British Airways Cabin Crew Training.
If you attain your CCA, you will then be required to begin four weeks’ British Airways New Entrant Training at our state-of-the-art training facility. Your employment with British Airways will begin on your first day of this training.
If you already hold a valid European Aviation Safety Agency (EASA) attestation, you can start the British Airways New Entrant Training without having to undertake the CCA training again.
Salary, Bonuses & Benefits
Being part of our Gatwick Cabin Crew is challenging but rewarding. We make sure everyone’s hard work is rewarded with a competitive salary, the potential to earn bonuses and generous company benefits.
As a member of our Gatwick Fleet Cabin Crew, you’ll have the potential to earn on average a reward package of between £22,000 and £23,500 per annum.
You’ll receive an hourly payment of £3.07 when you are flying, performance related annual increments and commission for in-flight retail sales.
- Annual leave starting at 30 days per year rising to 34 days per year
- Preference bidding – allowing you to request periodic work schedules
- Investment in ongoing training and development
- Attractive travel concessions across our extensive network and other airlines*
- Unlimited discounted airfares for your friends and family
- Discounts at selected car hire, hotels and retail stores
- Discount on the Heathrow Express
- Contributory company pension scheme and flexible benefits scheme
- Access to British Airways Health Services
- Life insurance
- Subsidised staff restaurants
- Julien MacDonald designer uniform
*after qualifying period of six months
We may alter or withdraw non-contractual benefits at our discretion from time to time.
Your career at Gatwick
The secret to a successful career with us is delivering the very best in hospitality and service on every flight, every day and to every customer. As your experience grows, and you successfully complete our development programmes, you may have the skills required to move into a leadership role.
Our Gatwick Fleet fly a wide variety of routes, both long-haul and short haul, from Jersey to the Maldives and beyond, across all cabins and on various aircraft.Learn more
Customer Service Manager
Gatwick Customer Service Managers lead, motivate and inspire a team of up to 11 onboard Cabin Crew to provide unrivalled hospitality.Learn more
Crew Team Manager
Crew Team Managers lead, coach and inspire a team of Cabin Crew to make safety the priority, deliver the ultimate in customer satisfaction and ensure operational efficiency.Learn more
Have a question about becoming a member of the British Airways Cabin Crew? Go to our FAQs page.
As a company our number one priority is to maintain the safety and security of our people and our customers. The requirement to do thorough pre-employment checks on all new joiners is essential. We have specific regulatory requirements that apply to these checks as we are an aviation business and these may feel quite complex and time consuming.
For airside roles we need to do a full 5 year pre-employment check, this includes education, ALL jobs and gaps of 28 days, or more, along with documentary evidence.
It is important that you provide us with accurate, and in-depth information as any discrepancies will cause delay and may affect your start date.
You will also need to apply for a Criminal Records Check (CRC,) as well as an overseas CRC if you have lived overseas in the last 5 years. If an overseas criminal record certificate is over 10 weeks old but you have not returned to the country of issue it is valid, if you have revisited the country during this period it is no longer valid.
Typically the CRC will take two weeks to be issued, the overseas CRC will vary from country to country. The Pre-employment checks for airside will typically take around 16 weeks, the time will vary depending on the number of jobs, or gaps we have to check, and validate.
We realise this sounds quite complex but we will work with you, and our 3rd Party suppliers to make sure the process is as seamless as possible.
Your help with the process is vital, and would be much appreciated.