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Training

As a new joiner to British Airways we look forward to welcoming you to our state-of-the-art training facility. Safety is our first priority across BA and in your training too - You’ll therefore need to be fully conversant with the general procedures and theory behind airline safety. This is why you’ll be required to obtain a Cabin Crew Attestation (CCA) as part of your Cabin Crew New Entrant Training with one of our world class third-party partners.

This attestation allows you to undertake Cabin Crew duties on European Community-registered aircraft. Your qualifications will be revalidated annually as part of your British Airways Cabin Crew Training.

From obtaining your CCA, you will then continue on with your British Airways New Entrant Training at our state-of-the-art training facility using our new nationally recognised Cabin Crew apprenticeship standard.

If you already hold a valid European Aviation Safety Agency (EASA) attestation, you can start the British Airways New Entrant Training without having to undertake the CCA training again and will go straight to our Cabin Crew training courses.

Salary, Bonuses & Benefits

Being part of our Gatwick Cabin Crew is challenging but rewarding. We make sure everyone’s hard work is rewarded with a competitive salary, the potential to earn bonuses and generous company benefits.

As a member of our Gatwick Fleet Cabin Crew, you’ll have the potential to earn on average a reward package of between £22,000 and £23,500 per annum.

You’ll receive an hourly payment of £3.07 when you are flying, performance related annual increments and commission for in-flight retail sales.

  • Annual leave starting at 30 days per year rising to 34 days per year
  • Preference bidding – allowing you to request periodic work schedules
  • Investment in ongoing training and development
  • Level-3 Cabin Crew Apprenticeship (equivalent to A-Level qualifications) upon successful completion of your 12-month learning journey (if eligible)
  • Attractive travel concessions across our extensive network and other airlines*
  • Unlimited discounted airfares for your friends and family
  • Discounts at selected car hire, hotels and retail stores
  • Discount on the Heathrow Express
  • Contributory company pension scheme and flexible benefits scheme
  • Access to British Airways Health Services
  • Life insurance
  • Subsidised staff restaurants
  • Julien MacDonald designer uniform

*after qualifying period of six months


We may alter or withdraw non-contractual benefits at our discretion from time to time.

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Adjustments and Special Requirements

We are committed to being a fair and inclusive employer. We take care to follow best practice and train all our assessors to a high standard. We know that sometimes people need adjustments or have special requirements during the recruitment and assessment process. If this applies to you, please let us know by indicating it on your application form when prompted, or by emailing recruitment@jobs.ba.com (quoting 'Assessment Adjustment' within the email subject header) as soon as possible. We will help wherever we can.

As members of the UK government’s Disability Confident Scheme, we are positive about employing, retaining and developing disabled people. If you apply through the Disability Confident Scheme and meet the essential criteria for the role you’ve applied for, we’ll put you through to the next stage of the recruitment process (for example, an online test). If you wish to apply through the scheme, please email recruitment@jobs.ba.com (quoting ‘Disability Confident’ and the role you're applying for within the subject header) as soon as possible.

Application Journey

Learn more about Adjustments and Special Requirements

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Your career at Gatwick

The secret to a successful career with us is delivering the very best in hospitality and service on every flight, every day and to every customer. As your experience grows, and you successfully complete our development programmes, you may have the skills required to move into a leadership role.

Cabin Crew

Our Gatwick Fleet fly a wide variety of routes, both long-haul and short haul, from Jersey to the Maldives and beyond, across all cabins and on various aircraft.

Learn more

Customer Service Manager

Gatwick Customer Service Managers lead, motivate and inspire a team of up to 11 onboard Cabin Crew to provide unrivalled hospitality.

Learn more

Crew Team Manager

Crew Team Managers lead, coach and inspire a team of Cabin Crew to make safety the priority, deliver the ultimate in customer satisfaction and ensure operational efficiency.

Learn more

FAQs

Have a question about becoming a member of the British Airways Cabin Crew? Go to our FAQs page.

Pre-Employment Checks

As a company our number one priority is to maintain the safety and security of our people and our customers. The requirement to do thorough pre-employment checks on all new joiners is essential. We have specific regulatory requirements that apply to these checks as we are an aviation business and these may feel quite complex and time consuming.

For airside roles we need to do a full 5 year pre-employment check, this includes education, ALL jobs and gaps of 28 days, or more, along with documentary evidence.

It is important that you provide us with accurate, and in-depth information as any discrepancies will cause delay and may affect your start date.

You will also need to apply for a Criminal Records Check (CRC,) as well as an overseas CRC if you have lived overseas in the last 5 years. If an overseas criminal record certificate is over 10 weeks old but you have not returned to the country of issue it is valid, if you have revisited the country during this period it is no longer valid.

Typically the CRC will take two weeks to be issued, the overseas CRC will vary from country to country. The Pre-employment checks for airside will typically take around 16 weeks, the time will vary depending on the number of jobs, or gaps we have to check, and validate.

We realise this sounds quite complex but we will work with you, and our 3rd Party suppliers to make sure the process is as seamless as possible.

Your help with the process is vital, and would be much appreciated.

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Be first to hear about our latest vacancies by using our job alerts. You can create an account here. Once you’ve done that, you’ll be able to set up your vacancy alerts subscription.