Often described as being like a small city, Heathrow Airport is fast moving, diverse and with a vibrant community. It’s one of the world’s busiest airports and our main hub, right at the heart of the nation’s global connections.

Qualifications

Intermediate Apprenticeship (level 2) as Aviation Ground Operative; equivalent to 5 GCSEs A* - C

This programme is now closed for applications for our 2019 intake. Please sign up for job alerts here, to receive notifications on when our apprenticeship programmes will be opening again for applications.

Location

London Heathrow

Duration

15 months

About the programme

When it comes to ensuring our customers and their bags leave on time, all the time, it’s a challenging and fast-paced operation. That’s where our Baggage Handling, Aircraft Loading and Ground Logistics teams come in. This Apprenticeship is exhilarating, to say the least, as you’ll experience working in each of these teams to gain a full understanding of what it takes to keep our flights on time – and how important this role is.

As well as learning about and operating the different systems and vehicles we use, you’ll need to be flexible and adaptable to different shift patterns, and just as happy being outdoors in all kinds of weather conditions. Of course, we’ll make sure you’re fully equipped with all the proper uniforms and protective equipment you need to keep you safe. But it’s also up to you to make safety a priority in everything you do.

With extensive training, support and hands on experience, the programme will give you everything you need to gain an Intermediate Apprenticeship (level 2) as an Aviation Ground Operative.

The role

Load and unload aircraft quickly, safely and securely as part of an experienced team
Learn to operate aircraft loading systems, allocation devices and terminal baggage systems
Gain knowledge of our safety and security standards and understand how to apply them in your work, including wearing protective equipment
Communicate with customers and colleagues
Develop your skills, experience and knowledge through a variety of hands-on practical work and coursework as part of a recognised qualification

What we look for

Essential Qualifications: Must hold the below qualifications at the point of application
- 3 GCSEs (9-4) A*-C or equivalent, including English and Maths
- Full UK DVLA Driving Licence (held for a period of at least 1 Year at the point of application)
Must Hold a Full DVLA driving licence for a minimum of one year prior to application
Confidence to work on your own initiative or as part of a team
Good communication skills
Ability to take on physically challenging work and work under pressure
A positive, professional attitude and commitment to customer service
Self–motivation